:root {
  --bg: #fafaf7;
  --surface: #ffffff;
  --border: rgba(0, 0, 0, 0.10);
  --border-strong: rgba(0, 0, 0, 0.18);
  --text: #1a1a1a;
  --text-muted: rgba(0, 0, 0, 0.62);
  --text-dim: rgba(0, 0, 0, 0.40);
  --accent: #3C3489;
  --accent-bg: #EEEDFE;
  --danger: #A32D2D;
  --danger-bg: #FCEBEB;
  --success: #0F6E56;
  --success-bg: #E1F5EE;
  --radius-sm: 6px;
  --radius-md: 8px;
  --radius-lg: 12px;
  --font-sans: -apple-system, BlinkMacSystemFont, "Inter", "Segoe UI", Roboto, sans-serif;
}

@media (prefers-color-scheme: dark) {
  :root {
    --bg: #0f0f0e;
    --surface: #1a1a18;
    --border: rgba(255, 255, 255, 0.10);
    --border-strong: rgba(255, 255, 255, 0.18);
    --text: #f0f0ed;
    --text-muted: rgba(255, 255, 255, 0.65);
    --text-dim: rgba(255, 255, 255, 0.40);
    --accent: #AFA9EC;
    --accent-bg: rgba(127, 119, 221, 0.16);
    --danger: #F09595;
    --danger-bg: rgba(226, 75, 74, 0.14);
    --success: #5DCAA5;
    --success-bg: rgba(15, 110, 86, 0.20);
  }
}

* { box-sizing: border-box; }
html, body { margin: 0; padding: 0; height: 100%; }
body {
  font-family: var(--font-sans);
  font-size: 15px;
  line-height: 1.5;
  color: var(--text);
  background: var(--bg);
  -webkit-font-smoothing: antialiased;
  text-rendering: optimizeLegibility;
}

.muted { color: var(--text-muted); }
.small { font-size: 12px; }
.brand { font-size: 28px; font-weight: 500; letter-spacing: -0.01em; margin: 0 0 4px; }
.brand-small { font-size: 16px; font-weight: 500; letter-spacing: -0.005em; }

/* Flash --------------------------------------------------------------------- */
.flash-container {
  position: sticky; top: 0;
  padding: 12px 16px 0;
  display: flex;
  flex-direction: column;
  gap: 8px;
  z-index: 10;
}
.flash {
  padding: 10px 14px;
  border-radius: var(--radius-md);
  font-size: 14px;
  border: 0.5px solid var(--border);
  background: var(--surface);
}
.flash-error { background: var(--danger-bg); color: var(--danger); border-color: transparent; }
.flash-success { background: var(--success-bg); color: var(--success); border-color: transparent; }

/* Auth shell ---------------------------------------------------------------- */
.auth-shell {
  min-height: 100vh;
  display: flex;
  align-items: center;
  justify-content: center;
  padding: 20px;
}
.auth-card {
  background: var(--surface);
  border: 0.5px solid var(--border);
  border-radius: var(--radius-lg);
  padding: 32px;
  width: 100%;
  max-width: 380px;
}
.auth-card form {
  display: flex;
  flex-direction: column;
  gap: 14px;
  margin-top: 24px;
}
.auth-card label {
  display: flex;
  flex-direction: column;
  gap: 6px;
  font-size: 13px;
  color: var(--text-muted);
}
.auth-card input {
  font: inherit;
  font-size: 16px; /* 16px to disable iOS auto-zoom */
  color: var(--text);
  background: var(--bg);
  border: 0.5px solid var(--border-strong);
  border-radius: var(--radius-md);
  padding: 11px 12px;
  outline: none;
  transition: border-color 0.15s, box-shadow 0.15s;
}
.auth-card input:focus {
  border-color: var(--accent);
  box-shadow: 0 0 0 3px var(--accent-bg);
}
.auth-card button[type="submit"] {
  font: inherit;
  font-size: 15px;
  font-weight: 500;
  color: var(--surface);
  background: var(--text);
  border: none;
  border-radius: var(--radius-md);
  padding: 12px 16px;
  cursor: pointer;
  margin-top: 4px;
  transition: opacity 0.15s, transform 0.05s;
}
.auth-card button[type="submit"]:hover { opacity: 0.88; }
.auth-card button[type="submit"]:active { transform: scale(0.99); }
.version { font-size: 12px; text-align: center; margin: 24px 0 0; color: var(--text-dim); }

/* Topbar -------------------------------------------------------------------- */
.topbar {
  display: flex;
  justify-content: space-between;
  align-items: center;
  padding: 12px 20px;
  border-bottom: 0.5px solid var(--border);
  background: var(--surface);
  position: sticky;
  top: 0;
  z-index: 5;
}
.topbar-left, .topbar-right {
  display: flex;
  align-items: center;
  gap: 12px;
}
.inline-form { display: inline; margin: 0; padding: 0; }
button.link {
  background: none;
  border: none;
  color: var(--accent);
  cursor: pointer;
  font: inherit;
  font-size: 13px;
  padding: 4px 8px;
  border-radius: var(--radius-sm);
}
button.link:hover { background: var(--accent-bg); }

/* Empty shell --------------------------------------------------------------- */
.empty-shell {
  display: flex;
  align-items: center;
  justify-content: center;
  padding: 60px 20px;
}
.empty-card {
  background: var(--surface);
  border: 0.5px solid var(--border);
  border-radius: var(--radius-lg);
  padding: 32px;
  max-width: 420px;
  text-align: center;
}
.empty-card h1 { margin: 0 0 8px; font-size: 22px; font-weight: 500; }
.empty-card p { margin: 6px 0; }

@media (max-width: 480px) {
  .auth-card, .empty-card { padding: 24px; }
  .topbar { padding: 10px 14px; }
  .topbar-right .small { display: none; }
}

/* Wizard -------------------------------------------------------------------- */
.wizard-shell {
  max-width: 720px;
  margin: 0 auto;
  padding: 16px;
  display: flex;
  flex-direction: column;
  gap: 14px;
}
.wizard-transcript {
  display: flex;
  flex-direction: column;
  gap: 10px;
}
.bubble {
  padding: 10px 14px;
  border-radius: var(--radius-md);
  border: 0.5px solid var(--border);
  background: var(--surface);
  max-width: 88%;
}
.bubble-wizard { align-self: flex-start; background: var(--surface); }
.bubble-founder { align-self: flex-end; background: var(--accent-bg); }
.bubble-role {
  font-size: 11px;
  letter-spacing: 0.04em;
  text-transform: uppercase;
  color: var(--text-dim);
  margin-bottom: 4px;
}
.bubble-text { white-space: pre-wrap; word-wrap: break-word; }

.wizard-input {
  border-top: 0.5px solid var(--border);
  padding-top: 14px;
  display: flex;
  flex-direction: column;
  gap: 8px;
}
.next-prompt { margin: 0; }
#answer-form textarea {
  font: inherit;
  font-size: 16px;
  color: var(--text);
  background: var(--bg);
  border: 0.5px solid var(--border-strong);
  border-radius: var(--radius-md);
  padding: 10px 12px;
  width: 100%;
  resize: vertical;
}
#answer-form textarea:focus {
  outline: none;
  border-color: var(--accent);
  box-shadow: 0 0 0 3px var(--accent-bg);
}
.answer-row { display: flex; align-items: center; gap: 12px; }
button.primary {
  font: inherit;
  font-weight: 500;
  color: var(--surface);
  background: var(--text);
  border: none;
  border-radius: var(--radius-md);
  padding: 10px 18px;
  cursor: pointer;
}
button.primary:hover { opacity: 0.88; }

.wizard-actions {
  border-top: 0.5px solid var(--border);
  padding-top: 14px;
}
.action-row { display: flex; flex-wrap: wrap; gap: 8px; align-items: center; }
.action-btn {
  font: inherit;
  font-weight: 500;
  border: 0.5px solid var(--border-strong);
  background: var(--surface);
  color: var(--text);
  padding: 8px 14px;
  border-radius: var(--radius-md);
  cursor: pointer;
}
.action-btn:hover { background: var(--accent-bg); }

.wizard-handoff {
  border-top: 0.5px solid var(--border);
  padding-top: 14px;
}
.wizard-handoff h2 { margin-top: 0; font-size: 18px; font-weight: 500; }

@media (max-width: 480px) {
  .wizard-shell { padding: 10px; }
  .bubble { max-width: 95%; }
}

/* ============================================================
   Nav bar (D-031) — shared across queue, tickets, skills,
   settings. Replaces the per-page topbar for those surfaces.
   Wizard keeps its own specialized topbar via block override.
   ============================================================ */
.nav {
  display: flex;
  align-items: center;
  gap: 0;
  padding: 0 20px;
  border-bottom: 0.5px solid var(--border);
  background: var(--surface);
  position: sticky;
  top: 0;
  z-index: 5;
  height: 48px;
}
.nav-brand {
  font-family: 'Courier New', 'Courier', monospace;
  font-size: 15px;
  font-weight: 700;
  letter-spacing: -0.02em;
  color: var(--text);
  text-decoration: none;
  margin-right: 20px;
  padding: 8px 0;
}
.nav-links {
  display: flex;
  align-items: center;
  gap: 2px;
  flex: 1;
}
.nav-link {
  font-size: 13px;
  font-weight: 500;
  color: var(--text-muted);
  text-decoration: none;
  padding: 6px 10px;
  border-radius: var(--radius-sm);
  transition: color 0.1s, background 0.1s;
}
.nav-link:hover { color: var(--text); background: var(--accent-bg); }
.nav-link.active { color: var(--accent); background: var(--accent-bg); }
.nav-right {
  display: flex;
  align-items: center;
  gap: 8px;
  margin-left: auto;
}
.nav-email {
  font-size: 12px;
  color: var(--text-dim);
}
@media (max-width: 480px) {
  .nav { padding: 0 12px; height: 44px; }
  .nav-email { display: none; }
  .nav-link { padding: 6px 8px; }
}

/* ============================================================
   Shared page layout
   ============================================================ */
.page-content {
  max-width: 900px;
  margin: 0 auto;
  padding: 20px 16px 40px;
}
.page-header {
  display: flex;
  align-items: baseline;
  gap: 12px;
  margin-bottom: 16px;
}
.page-header h1 {
  margin: 0;
  font-size: 20px;
  font-weight: 600;
}
.page-header .page-sub { font-size: 13px; color: var(--text-muted); }

/* Tabs ---------------------------------------------------------------------- */
.tabs {
  display: flex;
  gap: 2px;
  border-bottom: 0.5px solid var(--border);
  margin-bottom: 16px;
}
.tab {
  font: inherit;
  font-size: 13px;
  font-weight: 500;
  color: var(--text-muted);
  background: none;
  border: none;
  border-bottom: 2px solid transparent;
  padding: 8px 12px 7px;
  cursor: pointer;
  text-decoration: none;
  margin-bottom: -0.5px;
  transition: color 0.1s, border-color 0.1s;
}
.tab:hover { color: var(--text); }
.tab.active { color: var(--accent); border-bottom-color: var(--accent); }

/* Badges / pills ------------------------------------------------------------ */
.badge {
  display: inline-flex;
  align-items: center;
  font-size: 11px;
  font-weight: 600;
  letter-spacing: 0.03em;
  text-transform: uppercase;
  padding: 2px 7px;
  border-radius: 20px;
  white-space: nowrap;
}
.badge-draft    { background: var(--accent-bg); color: var(--accent); }
.badge-triage   { background: #FEF3C7; color: #92400E; }
.badge-sent     { background: var(--success-bg); color: var(--success); }
.badge-over_cap { background: var(--border); color: var(--text-muted); }
.badge-discarded { background: var(--border); color: var(--text-dim); }
.badge-active    { background: var(--success-bg); color: var(--success); }
.badge-retired   { background: var(--border); color: var(--text-dim); }
.badge-quarantined { background: var(--danger-bg); color: var(--danger); }
@media (prefers-color-scheme: dark) {
  .badge-triage { background: rgba(217,119,6,0.18); color: #FCD34D; }
}

/* Buttons ------------------------------------------------------------------- */
.btn {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  font: inherit;
  font-size: 14px;
  font-weight: 500;
  padding: 8px 16px;
  border-radius: var(--radius-md);
  border: 0.5px solid transparent;
  cursor: pointer;
  text-decoration: none;
  white-space: nowrap;
  transition: opacity 0.1s, transform 0.05s;
}
.btn:active { transform: scale(0.99); }
.btn-primary { background: var(--text); color: var(--surface); border-color: transparent; }
.btn-primary:hover { opacity: 0.88; }
.btn-secondary { background: var(--surface); color: var(--text); border-color: var(--border-strong); }
.btn-secondary:hover { background: var(--bg); }
.btn-danger { background: var(--danger-bg); color: var(--danger); border-color: transparent; }
.btn-danger:hover { opacity: 0.85; }
.btn-sm { font-size: 12px; padding: 5px 11px; }
.btn-ghost { background: none; color: var(--text-muted); border-color: transparent; }
.btn-ghost:hover { background: var(--accent-bg); color: var(--accent); }

/* Empty states -------------------------------------------------------------- */
.empty-state {
  text-align: center;
  padding: 48px 20px;
  color: var(--text-muted);
}
.empty-state p { margin: 6px 0; font-size: 14px; }
.empty-state .empty-title { font-size: 16px; font-weight: 500; color: var(--text); margin-bottom: 8px; }

/* ============================================================
   Queue (ticket list)
   ============================================================ */
.ticket-list {
  display: flex;
  flex-direction: column;
  gap: 8px;
}
.ticket-card {
  display: block;
  background: var(--surface);
  border: 0.5px solid var(--border);
  border-radius: var(--radius-md);
  padding: 14px 16px;
  text-decoration: none;
  color: inherit;
  transition: border-color 0.1s, box-shadow 0.1s;
}
.ticket-card:hover {
  border-color: var(--border-strong);
  box-shadow: 0 2px 8px rgba(0,0,0,0.06);
}
.ticket-card-top {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 12px;
  margin-bottom: 6px;
}
.ticket-subject {
  font-size: 14px;
  font-weight: 500;
  color: var(--text);
  flex: 1;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}
.ticket-card-meta {
  display: flex;
  align-items: center;
  gap: 8px;
  font-size: 12px;
  color: var(--text-muted);
  flex-wrap: wrap;
}
.ticket-from { font-size: 12px; color: var(--text-muted); }
.ticket-app-name {
  font-size: 11px;
  font-weight: 600;
  letter-spacing: 0.03em;
  text-transform: uppercase;
  color: var(--text-dim);
  background: var(--border);
  padding: 1px 6px;
  border-radius: 4px;
}

/* ============================================================
   Ticket detail
   ============================================================ */
.ticket-detail {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 20px;
  align-items: start;
}
@media (max-width: 700px) {
  .ticket-detail { grid-template-columns: 1fr; }
}
.ticket-email-panel, .ticket-reply-panel {
  background: var(--surface);
  border: 0.5px solid var(--border);
  border-radius: var(--radius-md);
  overflow: hidden;
}
.panel-header {
  padding: 12px 16px;
  border-bottom: 0.5px solid var(--border);
  font-size: 12px;
  color: var(--text-muted);
  display: flex;
  flex-direction: column;
  gap: 2px;
}
.panel-header strong { font-size: 14px; color: var(--text); font-weight: 500; }
.panel-body { padding: 16px; }
.email-body {
  font-size: 14px;
  line-height: 1.6;
  white-space: pre-wrap;
  word-wrap: break-word;
  color: var(--text);
}

.draft-textarea {
  font: inherit;
  font-size: 14px;
  line-height: 1.6;
  color: var(--text);
  background: var(--bg);
  border: 0.5px solid var(--border-strong);
  border-radius: var(--radius-md);
  padding: 12px;
  width: 100%;
  min-height: 400px;
  resize: vertical;
}
.draft-textarea:focus {
  outline: none;
  border-color: var(--accent);
  box-shadow: 0 0 0 3px var(--accent-bg);
}
.draft-actions {
  display: flex;
  gap: 8px;
  margin-top: 12px;
  flex-wrap: wrap;
}

.evidence-section {
  margin-top: 16px;
  border-top: 0.5px solid var(--border);
  padding-top: 12px;
}
.evidence-section h4 {
  font-size: 12px;
  font-weight: 600;
  letter-spacing: 0.04em;
  text-transform: uppercase;
  color: var(--text-dim);
  margin: 0 0 10px;
}
.evidence-claim {
  margin-bottom: 12px;
  padding: 10px 12px;
  background: var(--bg);
  border-radius: var(--radius-sm);
  border-left: 2px solid var(--accent);
  font-size: 13px;
}
.evidence-claim-text {
  font-style: italic;
  color: var(--text-muted);
  margin-bottom: 4px;
  white-space: pre-wrap;
}
.evidence-claim-source { font-size: 11px; color: var(--text-dim); }

.escalation-notice {
  padding: 16px;
  background: #FEF3C7;
  border-radius: var(--radius-md);
  border: 0.5px solid rgba(217,119,6,0.25);
  font-size: 14px;
  color: #92400E;
}
@media (prefers-color-scheme: dark) {
  .escalation-notice { background: rgba(217,119,6,0.15); color: #FCD34D; border-color: rgba(217,119,6,0.3); }
}
.escalation-notice strong { display: block; margin-bottom: 6px; }
.escalation-reasons { margin: 8px 0 0; padding: 0 0 0 16px; font-size: 13px; }

.no-grounding-notice {
  font-size: 12px;
  color: var(--text-dim);
  font-style: italic;
  margin-top: 8px;
}

/* Ticket nav breadcrumb */
.breadcrumb {
  font-size: 13px;
  color: var(--text-muted);
  margin-bottom: 12px;
}
.breadcrumb a { color: var(--accent); text-decoration: none; }
.breadcrumb a:hover { text-decoration: underline; }

/* ============================================================
   Skill list
   ============================================================ */
.skill-list {
  display: flex;
  flex-direction: column;
  gap: 8px;
}
.skill-card {
  display: flex;
  align-items: center;
  gap: 12px;
  background: var(--surface);
  border: 0.5px solid var(--border);
  border-radius: var(--radius-md);
  padding: 12px 14px;
  text-decoration: none;
  color: inherit;
  transition: border-color 0.1s;
}
.skill-card:hover { border-color: var(--border-strong); }
.skill-card-main { flex: 1; min-width: 0; }
.skill-name {
  font-size: 14px;
  font-weight: 500;
  color: var(--text);
  margin-bottom: 3px;
}
.skill-meta {
  font-size: 12px;
  color: var(--text-muted);
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}
.skill-badges {
  display: flex;
  gap: 6px;
  align-items: center;
  flex-shrink: 0;
}
.skill-quick-actions {
  display: flex;
  gap: 6px;
  flex-shrink: 0;
}

/* ============================================================
   Skill detail / editor
   ============================================================ */
.skill-detail-layout {
  display: grid;
  grid-template-columns: 1fr 320px;
  gap: 20px;
  align-items: start;
}
@media (max-width: 780px) {
  .skill-detail-layout { grid-template-columns: 1fr; }
}
.skill-editor-card, .skill-sidebar-card {
  background: var(--surface);
  border: 0.5px solid var(--border);
  border-radius: var(--radius-md);
  overflow: hidden;
}
.card-header {
  padding: 12px 16px;
  border-bottom: 0.5px solid var(--border);
  font-size: 13px;
  font-weight: 600;
  color: var(--text);
}
.card-body { padding: 16px; }
.form-group { margin-bottom: 16px; }
.form-group:last-child { margin-bottom: 0; }
.form-label {
  display: block;
  font-size: 12px;
  font-weight: 600;
  letter-spacing: 0.03em;
  text-transform: uppercase;
  color: var(--text-muted);
  margin-bottom: 6px;
}
.form-input, .form-textarea, .form-select {
  font: inherit;
  font-size: 14px;
  color: var(--text);
  background: var(--bg);
  border: 0.5px solid var(--border-strong);
  border-radius: var(--radius-sm);
  padding: 9px 11px;
  width: 100%;
}
.form-textarea {
  min-height: 100px;
  resize: vertical;
  line-height: 1.5;
}
.form-input:focus, .form-textarea:focus, .form-select:focus {
  outline: none;
  border-color: var(--accent);
  box-shadow: 0 0 0 3px var(--accent-bg);
}
.form-hint {
  font-size: 11px;
  color: var(--text-dim);
  margin-top: 4px;
}
.form-actions {
  display: flex;
  gap: 8px;
  margin-top: 20px;
  padding-top: 16px;
  border-top: 0.5px solid var(--border);
}

.version-list { list-style: none; padding: 0; margin: 0; }
.version-item {
  padding: 8px 0;
  border-bottom: 0.5px solid var(--border);
  font-size: 13px;
}
.version-item:last-child { border-bottom: none; }
.version-number { font-weight: 600; color: var(--text); }
.version-meta { font-size: 11px; color: var(--text-dim); margin-top: 2px; }

.skill-actions { display: flex; flex-direction: column; gap: 8px; }

/* ============================================================
   Settings (extended)
   ============================================================ */
.settings-section {
  background: var(--surface);
  border: 0.5px solid var(--border);
  border-radius: var(--radius-md);
  padding: 20px 24px;
  margin-bottom: 16px;
}
.settings-section h2 {
  margin: 0 0 14px;
  font-size: 15px;
  font-weight: 600;
}
.settings-row {
  display: flex;
  justify-content: space-between;
  align-items: baseline;
  padding: 8px 0;
  border-bottom: 0.5px solid var(--border);
  font-size: 14px;
  gap: 12px;
}
.settings-row:last-child { border-bottom: none; }
.settings-row-label { color: var(--text-muted); font-size: 13px; flex-shrink: 0; }
.settings-row-value { font-weight: 500; text-align: right; }
.settings-warning { color: var(--danger); font-size: 13px; margin: 8px 0 0; }
.gmail-status { font-size: 14px; margin-bottom: 12px; }
.gmail-status--connected { color: var(--success); }
.usage-bar-wrap {
  margin-top: 8px;
  background: var(--border);
  border-radius: 4px;
  height: 6px;
  overflow: hidden;
}
.usage-bar-fill {
  height: 100%;
  border-radius: 4px;
  background: var(--accent);
  transition: width 0.3s;
}
.usage-bar-fill.usage-warn { background: #D97706; }
.usage-bar-fill.usage-full { background: var(--danger); }
.settings-danger-zone {
  border-color: var(--danger);
}
.settings-danger-zone h2 { color: var(--danger); }
.settings-page {
  max-width: 680px;
  margin: 0 auto;
  padding: 24px 16px 48px;
}